Contact For questions about our webshop, feel free to contact us. If you have any questions about an order, please mention your order number. (+31)0653938348 Monday to Friday, from 08:30 to 18:00 Contact us by email? Mail to Info@hunasurfsupply.com , or fill in our contact form on the right. We aim to answer you within 1 working day. Share the same mindset and want to work together. Please contact us by email or the contact form. Contact us First name Last name Email* Phone Message* Submit

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Maintenace Taking care of your clothes not only makes them last longer but also makes them look better. Here the secrets to maintain your clothes : * Wash your clothes in cold or warm water (not above 30 ° C). * Always wash your clothes inside out. * Separate the whites from colored clothes in your washing machine. * Do not iron our prints. Do it inside out or better with another piece of fabric on top. * Try not to use a dryer. They wear clothes out and make colors fade faster than if we air dry during the windy part of any day. If you have to use the dryer use it with a delicate or mild program. * Avoid the direct sunlight in order to minimize the damage to the fabric. To achieve many of the effects of aging on garments we need to use 'direct' dyes instead of 'reactive' ones. The 'direct' dyes have a lower threshold when washed and can loose some dye, especially in the first few washes. That's why we recommend washing these items separately or with the same color clothes in cold or warm water (not above 30 ° C).

Privacy Policy WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. EMAIL MARKETING With your permission, we may send you emails about our store, new products and other updates. CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@hunasurfsupply.com DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. WIX Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall. PAYMENT If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Wix’s Terms of Service here or Privacy Statement here. THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LINKS When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. COOKIES Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. Essential Cookies - These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled. Enable Marketing Cookies - These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests. Enable Functional Cookies - These cookies collect data to remember choices users make to improve and give a more personalised experience. Enable Analytics Cookies - These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics. AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. QUESTIONS AND CONTACT INFORMATION If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@hunasurfsupply.com

Huna Surf & Supply is a surfing, independent brand, surf trips, community, lifestyle and supply’s.

Terms & Conditions Please read carefully. The use of this site is governed by the TERMS & CONDITIONS, AGREEMENT OF SALE set forth below. Your use of this site or purchase from Huna Surf & Supply Co. indicates your acceptance of these terms and conditions. Huna Surf & Supply Co. reserves the right to make changes to this web site and these terms and conditions at any time, without any prior notice. Huna Surf & Supply Co. is the service provider; it is also referred to as 'HUNA' 'Huna Surf And Supply,' 'Hunasurfsupply,' 'us' and 'we.' Customer is the person or organisation who purchases or seeks services from Huna Surf & Supply Co., it is also referred to as 'you.' Huna Surf & Supply Co. Gedempte Raamgracht 13-RD 2011 WE, Haarlem (The Netherlands) Telephone: +31653938348 E-mail: info@hunasurfsupply.com KvK: 68180918 VAT-number: NL002361022B83 If you have any questions about these terms & conditions, contact us at info@hunasurfsupply.com AGREEMENT AND ORDER The agreement is binding at the time you place an order. Huna Surf & Supply Co. processes the order after the payment has been received. Until then, Huna Surf & Supply Co. is the owner of the products. As soon as your order has been processed, you will receive a confirmation by e-mail that the payment has been accepted and an e-mail with the details of your order. Pictures and specifications are for indication. All products are handmade and can therefore be slightly different. If a product does not meet your expectations, you can return it, but it cannot be a reason to submit a claim. It can occur that information on the site contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). PAYMENT AND PAYMENT METHODS You can choose from multipul secure payment methods as: I-deal, PayPal, MasterCard, Maestro, VISA and American Express. Please note that although the Websites have been carefully compiled, it is possible that the price information on our Websites contains errors. We reserve the right to cancel your purchase in the event of obvious errors. All product prices are including VAT and excluding shipping costs. Credit card details such as credit card number, expiration date, etc., are automatically transferred via an encrypted and secure system to the payment provider, full credit card details are not visible. If you pay with Visa or Masterard there is extra protection through special verification methods (Verified by Visa or Mastercard Secure Code). DELIVERY Netherlands - Free for purchases over €50,00. For purchases less than €50,00 delivery costs are €3,95. Delivery times may take ± 1 working days. Belgium - Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €9,00. Delivery times may take ± 2 working days. Europe Zone 1 - Denmark, Germany, France, Italy, Luxembourg, Austria, Sweden Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €11,00. Delivery times may take 3 to 5 working days. Europe Zone 2 - Ireland, Poland, Portugal, Spain Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €12,00. Delivery times may take 5 to 7 working days. Europe Zone 3 - Bulgaria, Estonia, Finland, Greece, Hungary, Croatia, Latvia, Lithuania, Malta, Romania, Slovenia, Slovakia, Czech Republic Free for purchases over €120,00. For purchases less than €120,00 delivery costs are €16,00. Delivery times may take 5 to 7 working days. Orders placed on working days before 16:00 will be shipped the same day. * If you want to place an order from outside European Union, please contact us at: Info@hunasurfsupply.com If you accidentally entered the wrong delivery address. Please contact us as soon as possible. We will try to change the address. When the courier service already received your order and therefore additional costs apply are we not responsible for these additional shipping costs. We always send your order as soon as possible after receive your payment. We always strive to deliver your order within the expected delivery time. When this is not possible for whatever reason (an item is temporarily out of stock or the courier service has a delay) we will let you know immediately. This can not be a reason to submit a claim. Huna Surf & Supply Co. is responsible for the order until delivery. After delivery, the responsibility is transferred to you. Please note that the delivery times listed above are the expected delivery times. If the order is not delivered within the expected timeframe, it is not possible to submit a claim. We will always do everything we can to ensure that your order arrives on time. If an item is out of stock it will state "Sold out". If you would like to buy a product that currently out of stock. Send us a email at Info@hunasurfsupply.com so we can notify you as soon as it is restocked. TRIAL PERIOD We want our customers to be happy with their purchase. We recommend that you check the quality and the number of products within 30 days. If something is not right, send an e-mail to Info@hunasurfsupply.com If we are responsible for an incorrect or incorrect delivery of the product, we will provide you with a return label. These are additional shipping costs that are for the account of Huna Surf & Supply Co. RETURNS & EXCHANGES If you would like to return or exchange an item, please contact us at: Info@hunasurfsupply.com For a return, after contacting us. Send your returning item always back in the original sending bag, Include a note in your return package with your name and order number. If you would like to exchange the size of an item please inform us of the clothing design and size that you would like to return and the size that you would like, once we receive your returned item it will be exchanged. This way we can reserve the purchases that we have to send. The delivery costs for exchanges and returns will be the same as the original delivery costs. To accept a return, the clothing items must be undamaged, unused and in original packaging with labels. Exchanges must be made within 30 days from the date of purchase. Delivery costs are not returned in any case. Once we receive your exchange, the process will take up to 5 business days. If an item is returned, the money will be refunded to the same Account or Credit card in which the purchase was made. We will send an email confirmation when the credit has been returned. No refunds on past season items unless the product is damaged or faulty. Exchange cannot be guaranteed and is only possible if the desired size is still in stock. An online store credit will be offered if the past season item is returned within 30 days of the purchase date. Our address is: Huna Surf & Supply Co. Gedempte Raamgracht 13-RD 2011 WE, Haarlem (The Netherlands) Note: You will have to pay for the extra cost of shipping the goods. We strongly recommend that you do this by registered mail with track & trace. If the product is lost, it is not our responsibility. GUARANTEE After delivery, Huna Surf & Supply Co. gives a 3 months warranty on the quality of the product. If you are not satisfied with the quality of the product, please send us an email to Info@hunasurfsupply.com with a description of the problem and pictures of the items. Huna Surf & Supply Co. will propose a suitable alternative. We will decide if we will repair the item, replace the item or refund your money. In the case of a refund, the refund will take place within 14 days after verification. If we repair or replace the item, it can take up to 14 days. The warranty is not applicable if the product has defects caused by improper use, or if you or others have made or attempted to make changes to the product, or if it has been used in a manner for which the item is not intended. Keep in mind that every product is made by hand, this makes every product unique. So none of the products is exactly the same. SALES It is not possible to use discount codes, personal discount codes on products that are on sale. No refunds on products purchased is sale unless the product is damaged or faulty. Exchange cannot be guaranteed and is only possible if the desired size is still in stock. An online store credit will be offered if the sales item is returned within 30 days of the purchase date. RETAIL PURCHASES If you bought Huna products in a store the products are property of the relevant store. In case you have a complaint within the warranty time we advise you to contact the relevant store. A proof of purchase is required to handle your complaint. REGISTERED TRADEMARK ® Huna Surf & Supply Co. also called as Huna. Is officially registered with the BOIP, with Deposit number 1428861. Thereby it is officially owned by; Terry Mulder h.o.d.n. Terry Mulder Gedempte Raamgracht 13 RD 2011 WE Haarlem The Netherlands COPYRIGHT © All photos, images, logo's and designs used by Huna Surf & Supply Co. are protected by copyright. Without written permission from us; photos, images, logo's and designs may not be reproduced and used in public. DISPUTES All legal relationships are exclusively governed by Dutch law.

Shipping & Returns SHIPPING Netherlands - Free for purchases over €50,00. For purchases less than €50,00 delivery costs are €3,95. Delivery times may take ± 1 working days. Belgium - Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €9,00. Delivery times may take ± 2 working days. Europe Zone 1 - Denmark, Germany, France, Italy, Luxembourg, Austria, Sweden Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €11,00. Delivery times may take 3 to 5 working days. Europe Zone 2 - Ireland, Poland, Portugal, Spain Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €12,00. Delivery times may take 5 to 7 working days. Europe Zone 3 - Bulgaria, Estonia, Finland, Greece, Hungary, Croatia, Latvia, Lithuania, Malta, Romania, Slovenia, Slovakia, Czech Republic Free for purchases over €120,00. For purchases less than €120,00 delivery costs are €16,00. Delivery times may take 5 to 7 working days. Orders placed on working days before 16:00 will will try to shipped the same day. * If you want to place an order from outside European Union, please contact us at: Info@hunasurfsupply.com COLLECTION POINT If you would like to pick up your product yourself, you can. It takes us ± 1 working days get your order ready for pick up at our collection point. We do not charge additional costs for collecting your order. Our collection point is located at Kapper Martin on the following address; Kapper Martin Gedempte Raamgracht 13-ZW 2011 WE, Haarlem (The Netherlands) Make sure to choose "Collection point" during your check out. RETURNS-EXCHANGE If you would like to return or exchange an item, please contact us at: Info@hunasurfsupply.com * For a return, after contacting us. Send your returning item always back in the original sending bag, Include a note in your return package with your name and order number. * If you would like to exchange the size of an item please inform us of the clothing design and size that you would like to return and the size that you would like, once we receive your returned item it will be exchanged. This way we can reserve the purchases that we have to send. * The delivery costs for exchanges and returns will be the same as the original delivery costs. * To accept a return, the clothing items must be undamaged, unused and in original packaging with labels. Exchanges must be made within 30 days from the date of purchase. Delivery costs are not returned in any case. * Once we receive your exchange, the process will take up to 5 business days. If an item is returned, the money will be refunded to the same Account or Credit card in which the purchase was made. We will send an email confirmation when the credit has been returned. * No refunds or exchange on past season items unless the product is damaged or faulty. An online store credit will be offered if the past season item is returned within 30 days of the purchase date. Our address is: Huna Surf & Supply Co. Gedempte Raamgracht 13-RD 2011 WE, Haarlem (The Netherlands) Note: You will have to pay for the extra cost of shipping the goods. We strongly recommend that you do this by registered mail with track & trace. If the product is lost, it is not our responsibility.

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