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Free shipping on all orders above €50 in The Netherlands and above €75 for most European countries.

Shipping & Returns

SHIPPING

Netherlands -

Free for purchases over €50,00. For purchases less than €50,00 delivery costs are €3,95.

Delivery times may take ± 1 working days.

 

Belgium -

Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €9,00.

Delivery times may take ± 2 working days.

Europe Zone 1 - Denmark, Germany, France, Italy, Luxembourg, Austria, Sweden 

Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €11,00.

Delivery times may take 3 to 5 working days.

Europe Zone 2 - Ireland, Poland, Portugal, Spain

Free for purchases over €75,00. For purchases less than €75,00 delivery costs are €12,00.

Delivery times may take 5 to 7 working days.

Europe Zone 3 - Bulgaria, Estonia, Finland, Greece, Hungary, Croatia, Latvia, Lithuania, Malta, 

Romania, Slovenia, Slovakia, Czech Republic

Free for purchases over €120,00. For purchases less than €120,00 delivery costs are €16,00.

Delivery times may take 5 to 7 working days.

 

Orders placed on working days before 16:00 will will try to shipped the same day.

 

* If you want to place an order from outside European Union, please contact us at: Info@hunasurfsupply.com

COLLECTION POINT 

If you would like to pick up your product yourself, you can.

 

It takes us ± 1 working days get your order  ready for pick up at our collection point. We do not charge additional costs for collecting your order.

 

Our collection point is located at Kapper Martin on the following address;

Kapper Martin

Gedempte Raamgracht 13-ZW
2011 WE, Haarlem (The Netherlands) 

 

Make sure to choose "Collection point" during your check out.

RETURNS-EXCHANGE

 

If you would like to return or exchange an item, please contact us at:

Info@hunasurfsupply.com

* For a return, after contacting us. Send your returning item always back in the original sending bag, Include a note in your return package with your name and order number.

* If you would like to exchange the size of an item please inform us of the clothing design and size that you would like to return and the size that you would like, once we receive your returned item it will be exchanged. This way we can reserve the purchases that we have to send.

* The delivery costs for exchanges and returns will be the same as the original delivery costs.

* To accept a return, the clothing items must be undamaged, unused and in original packaging with labels. Exchanges must be made within 30 days from the date of purchase. Delivery costs are not returned in any case.

* Once we receive your exchange, the process will take up to 5 business days. If an item is returned, the money will be refunded to the same Account or Credit card in which the purchase was made. We will send an email confirmation when the credit has been returned.

* No refunds or exchange on past season items unless the product is damaged or faulty. An online store credit will be offered if the past season item is returned within 30 days of the purchase date. 

Our address is:

Huna Surf & Supply Co.
Gedempte Raamgracht 13-RD
2011 WE, Haarlem (The Netherlands) 

 

Note: You will have to pay for the extra cost of shipping the goods. We strongly recommend that you do this by registered mail with track & trace. If the product is lost, it is not our responsibility.

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